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An entity is the basic organizational unit within Print Tracker and is synonymous with the idea of a company or an organization. All other aspects of the Print Tracker architecture including data, users, installs and jobs are governed by the hierarchy or organizational link between entities.

Active Entity

An "active entity" is the entity that has been selected at the top of the web-admin and is the entity for which the data, devices and settings are being displayed.


A user is a person that has been granted specific roles and permissions to operate within an entity and any of that entity's children. A user belongs to a single entity.


An install, also known in the industry as a data collection agent (DCA), is an individual installation of data collection software installed on a computer within an entity's network. Our data collection agent software is called Print Tracker Pro™. A single entity can have a single install or many installs.