Print Tracker API (1.0.0)

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License: MIT

Entity

Get an entity

Returns an entity object for the provided entity ID.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity to retrieve.

query Parameters

includeChildren

boolean

Default: false

If enabled, the response will include an array of all child entity names and IDs at every hierarchical level under the entity specified in the request.

Responses

Response samples

Content type

application/json

{"id": "000000000000000000000002",
"name": "My Company",
"genealogy": ["000000000000000000000000",
"000000000000000000000001"
],
"addresses": [{"name": "Main Office",
"address1": "1234 State St.",
"address2": "Suite 100",
"city": "Manhattan",
"state": "NY",
"stateOrProvince": "New York",
"zipOrPostalCode": "10001",
"country": "United States"
}
],
"children": [{"id": "000000000000000000000003",
"name": "My Child Company"
}
],
"labels": {"foo": "bar"
}
}

Create an entity

Creates a new entity underneath the entity specified in the path parameters.

Authorizations:

ApiKeyAuth

path Parameters

entityId

any

The ID of the entity to create a child entity under.

Request Body schema: application/json

name	string The name of the entity to create

Responses

Request samples

Payload

Content type

application/json

{"name": "string"
}

Response samples

Content type

application/json

{"id": "000000000000000000000002",
"name": "My Company",
"genealogy": ["000000000000000000000000",
"000000000000000000000001"
],
"addresses": [{"name": "Main Office",
"address1": "1234 State St.",
"address2": "Suite 100",
"city": "Manhattan",
"state": "NY",
"stateOrProvince": "New York",
"zipOrPostalCode": "10001",
"country": "United States"
}
],
"children": [{"id": "000000000000000000000003",
"name": "My Child Company"
}
],
"labels": {"foo": "bar"
}
}

Update an entity

Updates the entity name, or entity settings.

Updating Entity Settings

Audit logging is not yet supported for settings changed using this endpoint.

Print Tracker supports dynamic settings inheritance. This means that settings set at a parent entity will be inherited by all child entities, installs, and devices unless explicitly overridden. In order to be clear about how settings are being changed within the context of inheritance, this endpoint allows you to specify an array of settings that you want to set and an array of setting paths that you want to reset (remove any explicit value so that the value is inherited from the parent).

The following settings paths are allowed to be set or reset. When setting a value, the following table describes the types of values that are allowed.

Path	Supported Values
`snmp.version`	One of: `1`, `2`, `3`
`snmp.communities`	Array of strings
`snmp.v3Algorithm`	One of: `MD5`, `SHA`
`snmp.v3Context`	String
`snmp.v3Username`	String
`snmp.v3PrivacyPassword`	String
`deviceDiscovery.ipaddress`	An array of IP addresses, ranges, or CIDR blocks to scan. May be formatted in any of the following styles, 10.0.0.1, 10.0.0.1-10, 10.0.0.*, 10.0.0.0/24
`deviceDiscovery.excludeIPAddress`	An array of IP addresses to exclude from scanning.

Authorizations:

ApiKeyAuth

path Parameters

entityId

any

The ID of the entity to update.

Request Body schema: application/json

name	string The name of the entity to update
	Array of objects
reset	Array of strings

Responses

Request samples

Payload

Content type

application/json

{"name": "New entity name",
"set": [{"path": "snmp.communities",
"value": ["public"
]
},
{"path": "snmp.version",
"value": 1
},
{"path": "deviceDiscovery.ipaddress",
"value": ["10.0.0.1",
"10.0.0.5-10",
"10.0.1.0/24",
"10.0.2.*"
]
},
{"path": "deviceDiscovery.excludeIPAddress",
"value": ["10.0.0.1"
]
},
{"path": "snmp.v3Username",
"value": "my username"
},
{"path": "snmp.v3PrivacyPassword",
"value": "my password"
},
{"path": "snmp.v3Context",
"value": "my context"
},
{"path": "snmp.v3Algorithm",
"value": "MD5"
}
],
"reset": ["snmp.communities"
]
}

Response samples

Content type

application/json

{"id": "000000000000000000000002",
"name": "My Company",
"genealogy": ["000000000000000000000000",
"000000000000000000000001"
],
"addresses": [{"name": "Main Office",
"address1": "1234 State St.",
"address2": "Suite 100",
"city": "Manhattan",
"state": "NY",
"stateOrProvince": "New York",
"zipOrPostalCode": "10001",
"country": "United States"
}
],
"children": [{"id": "000000000000000000000003",
"name": "My Child Company"
}
],
"labels": {"foo": "bar"
}
}

Delete an entity

Deletes the entity and all of its children.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity to delete.

Responses

Response samples

Content type

application/json

null

Devices

Get devices by entity

Returns an array of devices that belong to the specified entity and (optionally) its children.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity to load devices from.

query Parameters

includeChildren	boolean Default: false If enabled, the response will include devices at this entity, and all child entities.
limit	integer Default: 100 The maximum number of devices to return in a single request.
page	integer Default: 1 The page number to return. Page numbers start at 1.
excludeDisabled	boolean Default: false If true, only managed devices will be returned.

Responses

Response samples

Content type

application/json

[{"id": "000000000000000000000006",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKeys": ["000000000000000000000005"
],
"make": "HP",
"model": "LaserJet 4000",
"serialNumber": "CNDQQ05142",
"customSerialNumber": "CUSTOM-CNDQQ05142",
"ipAddress": "10.0.0.5",
"macAddress": "00-60-d1-4d-e1-5f",
"location": "string",
"customLocation": "string",
"assetID": "ABC123",
"note": "string",
"isLocal": true,
"firmware": {"device": "FW-101.v10.1.10"
},
"labels": {"foo": "bar"
},
"managed": true
}
]

Create a device

Creates a device under the specified entity. This endpoint can be used to create devices in Print Tracker prior to discovering the physical devices using a Print Tracker data collection agent. Currently, this endpoint only supports creating devices with a smaller subset of the fields specified.

If the device already exists, this endpoint will return the existing device. This means that calls to this endpoint are idempotent.

If a data collection agent discovers a device with the same serial number in the future, the device will be updated with the new data. The values for properties in the schema below like make or model do not need to be perfect. As long as the serial number matches exactly, once the device is discovered by the data collection agent, all other properties will be updated.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity to load devices from.

Request Body schema: application/json

Array

make	string The device's manufacturer, e.g. "HP", "Brother", "Canon".
model	string The device's model, e.g. "LaserJet 4000", "HL-L2340DW".
serialNumber	string
customSerialNumber	string
ipAddress	string
macAddress	string
assetId	string
customLocation	string
note	string
labels	object
managed	boolean Default: true Whether the device should be a managed device, with an "enabled" tracking status in Print Tracker.

Responses

Request samples

Payload

Content type

application/json

[{"make": "HP",
"model": "LaserJet M477fdw",
"serialNumber": "SN12345",
"customSerialNumber": "CUSTOM-SN12345",
"ipAddress": "10.0.0.10",
"macAddress": "00:00:00:00:00:00",
"assetId": 12345,
"customLocation": "Room 123",
"note": "This is a note",
"labels": {"foo": "bar"
},
"managed": true
}
]

Response samples

Content type

application/json

[{"id": "000000000000000000000000",
"make": "HP",
"model": "LaserJet M477fdw",
"serialNumber": "SN12345",
"customSerialNumber": "CUSTOM-SN12345",
"ipAddress": "10.0.0.10",
"macAddress": "00:00:00:00:00:00",
"assetId": 12345,
"customLocation": "Room 123",
"note": "This is a note",
"labels": {"foo": "bar"
},
"managed": true
}
]

Update a device

Updates the specified fields on a device

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that the device belongs to.
deviceId required	any The ID of the device to delete.

Request Body schema: application/json

macAddress	string
assetId	string
customLocation	string
note	string
labels	object

Responses

Request samples

Payload

Content type

application/json

{"macAddress": "00:00:00:00:00:00",
"assetId": 12345,
"customLocation": "Room 123",
"note": "This is a note",
"labels": {"foo": "bar"
}
}

Response samples

Content type

application/json

{"id": "000000000000000000000006",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKeys": ["000000000000000000000005"
],
"make": "HP",
"model": "LaserJet 4000",
"serialNumber": "CNDQQ05142",
"customSerialNumber": "CUSTOM-CNDQQ05142",
"ipAddress": "10.0.0.5",
"macAddress": "00-60-d1-4d-e1-5f",
"location": "string",
"customLocation": "string",
"assetID": "ABC123",
"note": "string",
"isLocal": true,
"firmware": {"device": "FW-101.v10.1.10"
},
"labels": {"foo": "bar"
},
"managed": true
}

Delete a device

Deletes the device and all associated data including meter history, supply history, etc.

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that the device belongs to.
deviceId required	any The ID of the device to delete.

Responses

Response samples

Content type

application/json

null

Set a device skip alert

Configures a skip alert for the device. When added to a specific supply, a skip alert prevents a low supply alert from being generated for that supply.

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that the device belongs to.
deviceId required	any The ID of the device to delete.

Request Body schema: application/json

skipsRemaining	integer The number of low supply alerts that should be skipped before alerts are resumed. If set to 0, alerts will be resumed immediately.
supplyKey	string The key of the supply to skip alerts for. The following supply keys are supported: `blackToner` `cyanToner` `magentaToner` `yellowToner` `blackInk` `cyanInk` `magentaInk` `yellowInk` `blackDrum` `cyanDrum` `magentaDrum` `yellowDrum`

Responses

Request samples

Payload

Content type

application/json

{"skipsRemaining": 1,
"supplyKey": "blackToner"
}

Response samples

Content type

application/json

null

Meters

Get meters by entity

Returns an array of meter reads for the specified entity.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity to load meters from.

query Parameters

excludeDisabled	boolean Default: false If true, only meters form managed devices will be returned.
start required	any Example: start=2020-12-18T17:52:52.417Z The start of the meter read date range formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.
end required	any Example: end=2021-01-25T17:52:52.417Z The end of the meter read date range formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.

Responses

Response samples

Content type

application/json

[{"id": "000000000000000000000008",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"console": "Sleeping...",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
}
]

Get current meters by entity

Returns an array of current meter reads for all devices at the specified entity. If includeChildren is enabled and provided in the query string, this endpoint will return the current meter reads for all devices at the provided entity and any children of the provided entity. This endpoint is paginated, and the caller should pass a page and limit to paginate all the results from the endpoint.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity to load meters from.

query Parameters

excludeDisabled	boolean Default: false If true, only meters form managed devices will be returned.
includeChildren	boolean Default: false If enabled, the response will include meters at this entity, and all child entities.
limit	integer Default: 100 The maximum number of results to return in a single request. Maximum is 1000.
page	integer Default: 1 The page number to return. Page numbers start at 1.

Responses

Response samples

Content type

application/json

[{"id": "000000000000000000000008",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"console": "Sleeping...",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
}
]

Get meters by device

Returns an array of meter reads for a single device

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that the device belongs to
deviceId required	any The ID of the device to load meters from.

query Parameters

limit	integer Default: 100 The maximum number of devices to return in a single request.
page	integer Default: 1 The page number to return. Page numbers start at 1.
start required	any Example: start=2020-12-18T17:52:52.417Z The start of the meter read date range formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.
end required	any Example: end=2021-01-25T17:52:52.417Z The end of the meter read date range formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.

Responses

Response samples

Content type

application/json

[{"id": "000000000000000000000008",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"console": "Sleeping...",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
}
]

Create meters for device

Creates meter readings for a device. This endpoint can be used to load meter history collected from another data collection agent, into Print Tracker.

Requirements

The total number of meter reads for a single device cannot exceed 186.
The meter read timestamps must be in the same timezone.
The meter read timestamps must be in the past.
No more than one meter read per calendar day.
The pageCounts must contain at least a default format.
Each pageCounts format must contain at least a total counter.

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that the device belongs to
deviceId required	any The ID of the device to load meters from.

Request Body schema: application/json

Array of objects

Array

timestamp	string The timestamp of the meter read formatted as RFC3339
	object

Responses

Request samples

Payload

Content type

application/json

{"meters": [{"timestamp": "2024-03-24T01:45:58-06:00",
"pageCounts": {"default": {"total": {"value": 150
},
"totalBlack": {"value": 100
},
"totalColor": {"value": 50
}
},
"equiv": {"total": {"value": 175
},
"totalBlack": {"value": 125
},
"totalColor": {"value": 50
}
}
}
}
]
}

Response samples

Content type

application/json

null

Get meter immediately prior to a date

Returns the meter read for a device that is closest to, but not after the provided date query parameter.

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that the device belongs to
deviceId required	any The ID of the device to load meters from.

query Parameters

date

required

any

Example: date=2021-01-25T17:52:52.417Z

The meter read returned will be the most recent meter read that occurred before this date, formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.

Responses

Response samples

Content type

application/json

[{"id": "000000000000000000000008",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"console": "Sleeping...",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
}
]

Supplies

Get supplies by entity

Returns all the supplies from all the devices belonging to the specified entity or its children.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity that we want to pull supplies

query Parameters

includeChildren	boolean Default: false If enabled, the response will include meters at this entity, and all child entities.
replaced	boolean Default: false If enabled, the response will only include replaced supplies
start required	any Example: start=2020-12-18T17:52:52.417Z If `replaced` is true, only supplies replaced after this date will be included. The date should be formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.
end required	any Example: end=2021-01-25T17:52:52.417Z If `replaced` is true, only supplies replaced before this date will be included. The date should be formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.
limit	integer Default: 100 The maximum number of supplies to return in a single request.
page	integer Default: 1 The page number to return. Page numbers start at 1.

Responses

Response samples

Content type

application/json

[{"deviceKey": "000000000000000000000006",
"installedDate": "2021-01-01T01:44:44.000Z",
"replacedDate": "2021-01-01T01:44:44.000Z",
"confirmedReplacedDate": "2021-01-01T01:44:44.000Z",
"depletionDate": "2021-01-01T01:44:44.000Z",
"previousSupplyKey": "000000000000000000000007",
"supply": "blackToner",
"firstMeterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"lastMeterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"attributes": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
},
"statistics": {"estimatedDepletionDate": "2021-01-01T01:44:44.000Z",
"estimatedDepletionDateSource": "Calculated",
"fillRate": 0.06,
"actualCostPerPage": 0.06,
"lostPages": 150,
"volumeByFormat": {"life": 100,
"equiv": 200
},
"granularity": 1
},
"settings": {"partNumber": "CF410A",
"expectedFillRate": 0.05,
"expectedYield": 6000,
"supplyCost": 120.55
}
}
]

Get supplies by device

Returns all the supplies for a single device

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that the device belongs to
deviceId required	any The ID of the entity that the device belongs to

query Parameters

replaced	boolean Default: false If enabled, the response will only include replaced supplies
start required	any Example: start=2020-12-18T17:52:52.417Z If `replaced` is true, only supplies replaced after this date will be included. The date should be formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.
end required	any Example: end=2021-01-25T17:52:52.417Z If `replaced` is true, only supplies replaced before this date will be included. The date should be formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.
limit	integer Default: 100 The maximum number of supplies to return in a single request.
page	integer Default: 1 The page number to return. Page numbers start at 1.

Responses

Response samples

Content type

application/json

[{"deviceKey": "000000000000000000000006",
"installedDate": "2021-01-01T01:44:44.000Z",
"replacedDate": "2021-01-01T01:44:44.000Z",
"confirmedReplacedDate": "2021-01-01T01:44:44.000Z",
"depletionDate": "2021-01-01T01:44:44.000Z",
"previousSupplyKey": "000000000000000000000007",
"supply": "blackToner",
"firstMeterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"lastMeterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"attributes": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
},
"statistics": {"estimatedDepletionDate": "2021-01-01T01:44:44.000Z",
"estimatedDepletionDateSource": "Calculated",
"fillRate": 0.06,
"actualCostPerPage": 0.06,
"lostPages": 150,
"volumeByFormat": {"life": 100,
"equiv": 200
},
"granularity": 1
},
"settings": {"partNumber": "CF410A",
"expectedFillRate": 0.05,
"expectedYield": 6000,
"supplyCost": 120.55
}
}
]

Update current supply

Updates the currently installed supply's settings.

Updating Supply Settings

Audit logging is not yet supported for settings changed using this endpoint.

The following settings paths are allowed to be set or reset. When setting a value, the following table describes the types of values that are allowed.

Path	Supported Values
`partNumber`	String
`expectedFillRate`	Number
`expectedYield`	Number
`supplyCost`	Number

Authorizations:

ApiKeyAuth

path Parameters

entityId required	string The entity ID of the device that the supply belongs to.
deviceId required	string The device ID that the supply belongs to.

query Parameters

type required	string The supply type to use when finding which currently installed supply to update.
color	string The supply color to use when finding which currently installed supply to update. If not provided, it will look for a color-less supply (such as a waste toner kit).

Request Body schema: application/json

	Array of objects
reset	Array of strings

Responses

Request samples

Payload

Content type

application/json

{"set": [{"path": "partNumber",
"value": "CF410A"
}
],
"reset": ["expectedYield"
]
}

Response samples

Content type

application/json

{"deviceKey": "000000000000000000000006",
"installedDate": "2021-01-01T01:44:44.000Z",
"replacedDate": "2021-01-01T01:44:44.000Z",
"confirmedReplacedDate": "2021-01-01T01:44:44.000Z",
"depletionDate": "2021-01-01T01:44:44.000Z",
"previousSupplyKey": "000000000000000000000007",
"supply": "blackToner",
"firstMeterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"lastMeterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"attributes": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
},
"statistics": {"estimatedDepletionDate": "2021-01-01T01:44:44.000Z",
"estimatedDepletionDateSource": "Calculated",
"fillRate": 0.06,
"actualCostPerPage": 0.06,
"lostPages": 150,
"volumeByFormat": {"life": 100,
"equiv": 200
},
"granularity": 1
},
"settings": {"partNumber": "CF410A",
"expectedFillRate": 0.05,
"expectedYield": 6000,
"supplyCost": 120.55
}
}

Events

Get events by entity

Returns an array of events for the specified entity.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity to load meters from.

query Parameters

excludeDisabled	boolean Default: false If true, only events from managed devices will be returned.
includeChildren	boolean Default: false If true, events from this entity and child entities will be returned.
start required	any Example: start=2020-12-18T17:52:52.417Z The start of the event read date range formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.
end required	any Example: end=2021-01-25T17:52:52.417Z The end of the event read date range formatted as RFC3339, ISO8601 (without timezone), RFC1123Z, RFC1123, RFC1123, RFC822Z, RFC822, RFC8250, ANSIC, or Unix.

Responses

Response samples

Content type

application/json

[{"id": "000000000000000000000006",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"deviceSerialNumber": "SN12345",
"timestamp": "2021-01-01T01:44:44.000Z",
"description": "A black toner was replaced",
"alertType": null,
"supplyKey": "blackToner",
"resolutionStatus": "Open",
"acknowledged": {"timestamp": "2021-01-01T01:44:44.000Z",
"note": "string",
"userKey": "000000000000000000000001",
"userName": "John Doe"
},
"meterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"attributes": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
}
]

Update event

Update an event using its ID

Authorizations:

ApiKeyAuth

path Parameters

entityId required	any The ID of the entity that this event belongs to.
eventId required	any The ID of the event to update.

Request Body schema: application/json

resolutionStatus

string (ResolutionStatus)

Enum: "Open" "In Progress" "Resolved"

Responses

Request samples

Payload

Content type

application/json

{"resolutionStatus": "Open"
}

Response samples

Content type

application/json

{"id": "000000000000000000000006",
"createdDate": "2021-01-01T01:44:44.000Z",
"modifiedDate": "2021-01-01T01:44:44.000Z",
"entityKey": "000000000000000000000002",
"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"deviceSerialNumber": "SN12345",
"timestamp": "2021-01-01T01:44:44.000Z",
"description": "A black toner was replaced",
"alertType": null,
"supplyKey": "blackToner",
"resolutionStatus": "Open",
"acknowledged": {"timestamp": "2021-01-01T01:44:44.000Z",
"note": "string",
"userKey": "000000000000000000000001",
"userName": "John Doe"
},
"meterRead": {"installKey": "000000000000000000000003",
"deviceKey": "000000000000000000000006",
"timestamp": "2021-01-01T01:44:44.000Z",
"pageCounts": {"life": {"total": {"value": 100,
"displayName": "Total"
},
"totalBlack": {"value": 75,
"displayName": "Total Black"
},
"totalColor": {"value": 25,
"displayName": "Total Color"
}
},
"equiv": {"total": {"value": 200,
"displayName": "Total"
},
"totalBlack": {"value": 150,
"displayName": "Total Black"
},
"totalColor": {"value": 50,
"displayName": "Total Color"
}
}
},
"supplies": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
},
"attributes": {"blackToner": {"serialNum": {"displayName": "Serial Number",
"value": "CAB231222A22"
},
"sidesOnSupply": {"displayName": "Sides on Supply",
"value": 4869
},
"unit": {"displayName": "Unit",
"value": "Impressions"
},
"currentLevel": {"displayName": "Current Level",
"value": 360
},
"fillRate": {"displayName": "Fill rate",
"value": 0.06
},
"maxLevel": {"displayName": "Max Level",
"value": 6000
},
"pctRemaining": {"displayName": "Percent Remaining",
"value": 6
},
"type": {"displayName": "Type",
"value": "toner"
},
"color": {"displayName": "Color",
"value": "black"
},
"description": {"displayName": "Description",
"value": "Black Toner"
},
"displayableName": {"displayName": "Displayable Name",
"value": "Black Toner"
},
"partNum": {"displayName": "Part Number",
"value": "52D0Z00"
}
}
}
}

Billing

Billing usage by entity

Returns a list of SKUs and their associated quantities for a given entity. You can provide any entity and this endpoint will return the billable resources from the perspective of that entity. For example, if you provide your dealer entity key, you'll get SKUs and quantities that could be correlated to your monthly invoice. If you were to provide a customer entity, you'd see only the usage contributed to your account by that customer.

Authorizations:

ApiKeyAuth

path Parameters

entityId

required

any

The ID of the entity that we want to pull supplies

query Parameters

year required	any Example: year=2023 The year to pull billing usage for
month required	any Example: month=1 The month to pull billing usage for. Months are numbered 1-12 starting with January.

Responses

Response samples

Content type

application/json

[{"sku": "PTRDVC",
"quantity": 150,
"description": "string"
}
]