📄️ Creating an Account
Creating an account opens access to the online Web Admin portal which can be viewed using any supported browser from anywhere internet service is available. This access will give you the ability to create and manage printing devices connected to the internet anywhere in the world.
📄️ Adding More Users
Creating and managing users allows you to grant and control access to other users depending on the role you need them to have within your organization(s).
📄️ Configuring Settings and Alerts
You can control how and where you collect data, and when you receive alerts about that data by configuring settings. Settings can be set and managed from the top level entity, any individual entity, or an individual device. This gives you maximum flexibility while also providing efficient management of standard settings.
📄️ Creating and Managing Entities
An entity is a container used for organizing other entities, installs, and devices for easier management and navigation. An entity functions much like a "Folder" does within the Windows folder system.
📄️ Installing and Managing Agents
Print Tracker utilizes data collection agents -- lightweight software applications installed within customer networks -- to discover and collect data from your devices. The agents are available for Windows, Mac, and Linux operating systems and can be installed using a variety of methods, including email, direct download, and command line.
📄️ Discovering and Managing Devices
Print Tracker's primary purpose is to discover your devices and collect meters from those devices. Once discovered, you can view and manage your devices remotely from anywhere in the world. Managing your devices includes configuring device settings, cleaning up old devices, reviewing device statistics, and more.
📄️ Meter Reads
Our primary responsibility is consistently gathering your data from your devices, ensuring that your customers are billed accurately and on-time. Print Tracker's approach involves capturing all data reported by a device, and then providing you with the flexibility to select the most relevant data for your contracts.
📄️ Managing Supplies
The features described on this page are currently in public-beta. If you have any feedback or suggestions, feel free reach out!
📄️ Managing Alerts
This guide is currently under construction. Please check back soon for updates.
📄️ Custom Reports
Having access to the right data can help businesses find answers to important questions and make better decisions. Print Tracker's custom reports lets users explore their data in a way that suits their needs by allowing them to create and save personalized reports.
📄️ Remote Technician
Remote Technician allows remote access to a device's embedded webserver from anywhere. It does not require any special network or firewall configuration and works out of the box. Remote Technician allows users to restart the device, upgrade firmware, view the front-panel, change settings, and more .
📄️ Billing and Payments
This guide is currently under construction. Please check back soon for updates.
📄️ Third-Party Integrations
In many enterprise scenarios, you may need to integrate data collected by Print Tracker with other systems such as your ERP (Enterprise Resource Planning) solution. Print Tracker provides integrations with several ERP solutions today, with the ability to integrate out-of-the box with any system that supports emailed CSV reports. You can even create your own custom integrations using our REST API!